We want you to be completely delighted with your purchase and your shopping experience at BeadifulBABY. If you are unsatisfied with your purchase please call us at 1-888-707-7772 first to explain your concern or issue. We will make every reasonable effort to accommodate you and correct the situation to your satisfaction.

If you ordered a custom beaded bracelet or custom beaded necklace and now find you need a smaller or larger size use our convenient resizing service.

	30-Day Return Policy If you are not completely satisfied with your purchase you may return any un-engraved, un-worn item in it's original condition & packaging within 30 days for a refund of the purchase price of the item. Some limitations apply. Please see the Return Limitations section for complete details. Refunds will be given in the original form of payment. The amount credited will be the item purchase price less the shipping charges and any restocking fees (if applicable). Items that shipped "free" are subject to actual shipping costs incurred (usually $7).

	Return Limitations Engraved items cannot be returned. If you believe there is a defect in workmanship or quality please call us so we can correct the issue. A 15% restocking fee may apply to returned items that are personalized, but not engraved. An example would be a personalized name bracelet with letter beads spelling a name which required de-stringing (cutting the wire) upon return. Charges for gift-wrapping and gift cards are non-refundable except in the case of defect or error on our part.

	How to Make a Return Get a Return Authorization Code E-mail us at CustomerService@BeadifulBABY.com or call us toll-free 1-888-707-7772 to request a return authorization code. Fill Out the 30-Day Return Form Fill out the 30-Day Return form in its entirety. Incomplete forms and returns without a valid return authorization code written on the 30-Day Return Form will not be accepted. Package Your Return Package your return in its original packaging materials. Include all accompanying items such as gift boxes, matching satin pouches, pearl appraisal reports, and your completely filled-out 30-Day Return form with your valid return authorization code written directly on the form. Basically if it was put in your package it must be returned. Ship Your Package Ship your return package to the following address. Items mailed back to us blindly will be refused receipt. BeadifulBABY® Attn: Returns Dept. 3245 Main Street Suite 235-204 Frisco, TX 75033 Insure Your Return Package We are not responsible for lost or damaged returns, therefore we recommend all return packages be shipped with insurance and delivery confirmation and/or a tracking number. Return shipping is the responsibility of the customer. Original shipping costs are not refundable and will be deducted from the refund amount. Once we receive your returned item in our returns department your item will be reviewed by a member of our Quality Assurance team. We will not accept items that are damaged, altered, or show signs of wear. Jewelry polishing cloths that are used or taken out of their plastic wrapping are not returnable. Signature gift-wrapping is not refundable. 30-Day Return Form The following 30-Day Return form must be filled-out in its entirety, contain a valid return authorization number, and be included in your return package for your return to be accepted and processed. 30-Day Return Form (PDF1 - 12.2 KB). 1PDF format requires Adobe® Acrobat Reader - download for free. Please note this return policy may be updated with or without notice. This live return policy supercedes all printed documents, as some printed documents may contain out-of-date verbiage. We want you to be completely satisfied with our return policy and your beautiful custom gift. If you have any questions, comments, or feedback please e-mail us at CustomerService@BeadifulBABY.com.